FREQUENTLY ASKED QUESTIONS
The main questions clients ask regarding insurance
At Happy Hands, we know that choosing the right insurance can raise many questions. Here are answers to some of the most common questions our clients ask. If you don’t see your question here, feel free to contact us—we’re always happy to help!
What Legal papers needed for opening insurance policy?
Insurance plans will help to pay for medical emergencies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family.Insurance plans will help to pay for medical emerg encies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family
How EFT is used for your premium payment method?
Insurance plans will help to pay for medical emergencies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family.Insurance plans will help to pay for medical emerg encies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family
What is the age limit for elderly care policy?
Insurance plans will help to pay for medical emergencies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family.Insurance plans will help to pay for medical emerg encies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family
How to claim a policy amount from you?
Insurance plans will help to pay for medical emergencies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family.Insurance plans will help to pay for medical emerg encies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family
What Legal papers needed for opening insurance policy?
Insurance plans will help to pay for medical emergencies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family.Insurance plans will help to pay for medical emerg encies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family
What is the age limit for elderly care policy?
Insurance plans will help to pay for medical emergencies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family.Insurance plans will help to pay for medical emerg encies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family
How EFT is used for your premium payment method?
Insurance plans will help to pay for medical emergencies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family.Insurance plans will help to pay for medical emerg encies, hospitalisation contraction of any illnesses & treatment, medical care required in the future. The financial loss to the family
What types of insurance do you offer?
We offer a wide range of insurance solutions including Health, Life, Family, House, Fire, Automobile, and Disability Insurance.
How do I know which insurance policy is right for me?
Our advisors will work with you to understand your needs and help you choose a policy that fits your lifestyle, budget, and long-term goals.
What documents are required to apply for insurance?
It depends on the type of insurance. Typically, you’ll need ID proof, address proof, income documents, and any health or asset-related documents as applicable.
How long does it take to get a policy approved?
Once we receive your application and documents, approval typically takes 3–7 working days depending on the policy type and underwriting process.
Can I update or add family members to my existing policy?
Yes, you can add family members or update your policy details during the renewal or mid-term, depending on the policy terms.
How does the claim process work?
Our claim process is simple:
Notify us or file a claim online
Submit required documents
Claim is assessed and processed
We provide full support at each step to ensure timely settlement.
Notify us or file a claim online
Submit required documents
Claim is assessed and processed
We provide full support at each step to ensure timely settlement.
What if I miss my premium payment?
We offer a grace period for most policies. If you miss your due date, you can still pay within the allowed timeframe to avoid policy lapse.
Are pre-existing medical conditions covered?
Pre-existing conditions may be covered after a waiting period, depending on your plan. We’ll explain this clearly when you apply.
Can I cancel my insurance policy?
Yes, policies can be canceled. Terms vary by policy type. We’ll help you understand cancellation terms and any applicable refunds.
Is Happy Hands Insurance certified and trustworthy?
Yes! We are a fully certified and regulated insurance company with 31+ years of trusted service and thousands of satisfied clients.